However, from experience we know that sometimes there are customers who are irritated by you asking them to install the QuickSupport module, e.g. You’ll have access to their device in the blink of an eye and they won’t have to worry about another program on their computer. In that case, the easiest course of action for both you and the supported customer is to supply them with a TeamViewer QuickSupport module that requires no installation whatsoever but just has to be run. Whenever you want to connect to a customer to provide remote support via TeamViewer, either they have the full version installed themselves or – as in most other cases – they don’t know TeamViewer, yet. Have you ever had a skeptical customer asking you what a TeamViewer is and why they should run it?Ĭustomizing your TeamViewer modules is incredibly easy, but goes a long way in representing your brand.
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